Return & Refund Policy

Last updated: [1/11/2025]

Thank you for choosing [Your Business Name]! Every photograph, print, and digital image is created with care and attention to detail. Please read our return and refund policy carefully before making a purchase.

1. Digital Products

All digital downloads, including image files, presets, or photography packages, are non-refundable once the files have been delivered.
If you experience any technical issues with your download or receive the wrong files, please contact us at info@llp-photography.co.uk within 7 days of purchase, and we’ll make it right.

2. Physical Prints & Products

We want you to love your prints!
If your order arrives damaged, defective, or incorrect, please email info@llp-photography.co.uk within 7 days of delivery with:

• Your order number

• A brief description of the issue

• Photos of the item and packaging (if applicable)

We’ll gladly replace the item or issue a refund, depending on the situation.

Please note:

• Returns or exchanges are not accepted for change of mind or custom orders.

• You may be required to return the defective item before a replacement is issued.

3. Photography Sessions & Services

Deposits and retainers for photo sessions or event bookings are non-refundable, as they secure your date and time.
If you need to reschedule, please contact us at least 10 days in advance — we’ll do our best to accommodate you.
In the rare event that LLP-PHOTOGRAPHY must cancel, all fees paid will be refunded in full.

4. Contact Us

If you have any questions or concerns about this policy, please reach out:
📧 info@llp-photography.co.uk
🌐 www.llp-photography.co.uk